Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

CW Middle East - July-September 2022: UAE citizens embrace new digital technologies
sponsored by TechTarget ComputerWeekly.com
EZINE: A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats.
Posted: 22 Jun 2022 | Published: 07 Jul 2022

TechTarget ComputerWeekly.com

CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens
sponsored by TechTarget ComputerWeekly.com
EZINE: As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
Posted: 11 May 2022 | Published: 26 May 2022

TechTarget ComputerWeekly.com

VoIP has never lost its voice: How to get the most out of your business communications
sponsored by TechTarget ComputerWeekly.com
EBOOK: In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.
Posted: 06 Jul 2022 | Published: 06 Jul 2022

TechTarget ComputerWeekly.com

CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by TechTarget ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 08 Feb 2021 | Published: 14 Nov 2019

TechTarget ComputerWeekly.com

The Evolving CIO role: from IT Operator to Business Strategist
sponsored by BMC
EGUIDE: Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective and strategic management of IT systems. But today's CIOs must also understand how IT drives business transformation.
Posted: 21 Jul 2022 | Published: 20 Jul 2022

BMC

Computer Weekly – 21 March 2023: The risks of an imbalance in AI
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a leading AI expert explains the risks of an arms race in artificial intelligence caused by the domination of private sector providers. Our latest buyer's guide examines ways to reduce IT's energy use. And we analyse the latest damning revelations from the Post Office scandal inquiry. Read the issue now.
Posted: 17 Mar 2023 | Published: 21 Mar 2023

TechTarget ComputerWeekly.com

CW Europe - December 2021-February 2022: Norway embraces internet of things
sponsored by TechTarget ComputerWeekly.com
EZINE: Norway is becoming a centre of IoT innovation as tech developers tackle some of the country's unique challenges, in areas such as fish farming, power distribution and monitoring of boats.
Posted: 23 Nov 2021 | Published: 09 Dec 2021

TechTarget ComputerWeekly.com