EGUIDE:
Business intelligence and predictive analytics have the potential to revolutionize the way CIOs make decisions and align IT with business goals. By collecting valuable data, CIOs can promote innovative change. Inside this exclusive e-guide, learn how New York City Housing Authority’s CIO used BI and predictive analytics to do just that.
WHITE PAPER:
Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
CASE STUDY:
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
Security and compliance is the most often-cited barrier to cloud adoption. Read what David Hunter, CTO of Platform Security from VMware, and Art Coviello Jr., Executive Chairman of RSA, say about ensuring control and visibility in a secure cloud.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
PODCAST:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
EGUIDE:
This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.
