Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 14 November 2023: The UK AI Safety Summit – what did it achieve?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look back at the UK government's AI Safety Summit and assess what it achieved – and what it didn't. Our latest buyer's guide examines the future of business software and modernising legacy applications. And we find out how the UK PSTI Act aims to protect your smart devices. Read the issue now.
Posted: 10 Nov 2023 | Published: 14 Nov 2023

TechTarget ComputerWeekly.com

Computer Weekly – 26 February 2019: Delving into viewer data at the BBC
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the BBC about how the UK broadcaster is using data analytics to better understand its viewers and grow its audience. We look at how CERN is using IT automation in its quest to unravel the mysteries of the universe. And we examine the impact of GDPR on cloud storage. Read the issue now.
Posted: 08 Feb 2021 | Published: 22 Feb 2019

TechTarget ComputerWeekly.com

Computer Weekly – 27 November 2018: Software patching at scale – how to make it work
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at one of the oldest pain points for IT departments – software patching – and ask how to make it less complex across the enterprise. We examine the rise of Kubernetes, the open source container system. And we look at storage strategy to support a multicloud environment. Read the issue now.
Posted: 08 Feb 2021 | Published: 26 Nov 2018

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
sponsored by TechTarget ComputerWeekly.com
EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
Posted: 08 Feb 2021 | Published: 11 Jul 2019

TechTarget ComputerWeekly.com

The Devil's Right Hand: An Investigation on Malware-oriented Obfuscation Techniques
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This article in our Royal Holloway Security Series evaluates the role that obfuscation techniques play in malware and the importance of understanding their effectiveness.
Posted: 08 Feb 2021 | Published: 29 Jul 2016

TechTarget ComputerWeekly.com

CW500: A roadmap to software-defined everything – Paddy Power Betfair
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything - this presentation was given by Steven Armstrong, principal automation engineer at Paddy Power Betfair.
Posted: 08 Feb 2021 | Published: 17 Oct 2016

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO's vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com